In today’s business world, as a start-up, a small business, an entrepreneur, or a freelancer, it’s essential to have a web presence that effectively communicates who you are and what you are sharing. Being smart with your marketing ensures that your message gets heard and maximises your success.
Before you start paying for advertising you may not need and get overwhelmed, here are three essentials steps to take to ensure marketing your business online is a success.
1. Research & Planning
This is all about understanding your customer and developing the right content plan and strategy that speaks to them personally. You have to know who you are talking to and understand them inside and out. Who is your ideal customer and what do they need? What do they want, what are their hopes, their pain points? Now map out content and messaging around that. This gets their attention and gives them a reason to want to connect with you. This research stage is about getting to know your customer and building a relationship with them, listening to them, and understanding them.
2. Discoverability & Relevance
If you Google yourself or your business, what comes up? Are your customers going to find you? Since you’ve done your research in the first instance, you should know where your customers hang out online, what platforms are relevant to them, and what events they attend. Ensure that you are playing in the right field and are talking to the right people before you spend any money on advertising. Remember, the best time to market to your audience is when they are already interested in your brand. So make sure you are consistent in building relationships, content, and authority in the right places, ensuring your brand’s relevancy and your customers’ interest.
3. Systems & Tools
The last step is to ensure you have systems and support in place for consistent action. For example, how are you capturing leads? How are you communicating with your customers? This includes your email marketing and blog posts, but also includes your tweets, Facebook posts, your website copy, etc. It’s also key to maintain a consistent tone of voice and brand image for your business, so your customers know that it is you speaking across all platforms. That consistency builds trust, and trust leads to real connection with your customers.
In the beginning it can feel like a one-way conversation, but this is why it is so important to have tools and systems in place, so you don’t get overwhelmed or worried. A virtual assistant is perfect to provide this type of flexible support. As a director, owner or entrepreneur, work towards automating or delegating as many of these tasks as possible so you can work on your business by building and maintaining relationships, rather than in your business worrying about SEO and search.
Do you need some flexible support for your business? Contact us now to get your free initial consultation.